How do I file a claim if I was injured by a driver operating a ride-share vehicle like Uber or Lyft in California?

To file a claim for an injury caused by a rideshare driver, you must report the accident to both the police and the rideshare company, and then pursue a claim against the applicable insurance policy. The specific policy depends on the driver's activity in the app at the time of the crash. Here are the steps to take: Step 1: Seek Medical Care and Call the Police Your first priority is your health. Seek immediate medical attention for your injuries. Always call 911 to have police respond to the scene and create an official traffic collision report, which is critical evidence for your claim. Step 2: Document Everything at the Scene Use your phone to take pictures of the vehicles, the accident location, your injuries, and the driver's license, registration, and personal insurance card. If possible, get a screenshot of the driver's rideshare app showing they were on a trip or waiting for a request. Collect contact information from any witnesses. Step 3: Report the Accident to the Rideshare Company Use the Uber or Lyft app to report the accident immediately. Go to your trip history, select the relevant ride, and find the option to report a safety issue or accident. This creates an official record and triggers their claims process. Step 4: Identify the Correct Insurance and File a Claim California law requires rideshare companies to carry insurance that applies based on the driver's status: - If the driver was transporting you or on their way to pick you up, the rideshare company's $1 million liability policy applies. - If the driver had the app on and was waiting for a ride request, a lower level of company insurance applies. - If the driver's app was off, you must file a claim with their personal auto insurance policy. Important Considerations: You can seek compensation for medical bills, lost wages, and pain and suffering. Keep detailed records of all your expenses and medical treatments. The driver's app status is the most important factor in determining which insurance policy is responsible for your damages. Note: Under California Code of Civil Procedure Section 335.1, you have a strict deadline of two years from the date of the injury to file a lawsuit. If you miss this deadline, you will lose your right to make a claim. This is general information and does not constitute legal advice. For complex situations involving multiple insurance policies, you should consult with a qualified California attorney to protect your rights.