How do I file a complaint with the California Civil Rights Department if I was denied housing because of my immigration status?

You can file a housing discrimination complaint with the California Civil Rights Department (CRD) online, by mail, or over the phone. Here are the steps to take if you were denied housing because of your immigration status. Step 1: Gather Your Evidence and Information Collect all documents related to the incident. This includes emails, text messages, rental applications, and any written communications with the landlord or property manager. Write down the dates of the events, the address of the property, the name of the person who denied you housing, and what they specifically said or did. If there were any witnesses, get their contact information. Step 2: Act Within the One-Year Deadline You must file your complaint with the CRD within one year from the date the discrimination occurred. Missing this deadline will likely prevent you from being able to pursue your case, so it is critical to act promptly. Step 3: Begin the Intake Process with the CRD The easiest way to start is by using the CRD's online system. Go to the CRD website (calcivilrights.ca.gov) and use their online portal to create an account and begin an intake form. You can also call the CRD Communication Center at (800) 884-1684 to start the process over the phone or request a paper form to submit by mail. Step 4: File Your Official Complaint Complete the intake form with all the information you gathered. Clearly describe how you were denied housing and why you believe it was due to your immigration status. Be as specific as possible. Once the CRD reviews your intake form and determines it has jurisdiction, they will prepare a formal complaint for you to sign and file. Step 5: Cooperate with the Investigation After you file, the CRD will notify the landlord and begin an investigation. An investigator will be assigned to your case. It is very important to respond to any calls or requests for information from your investigator in a timely manner. Important Details and Nuances: California's Fair Employment and Housing Act (FEHA) explicitly prohibits housing discrimination based on citizenship and immigration status. The CRD investigation and mediation services are provided at no cost to you. The CRD may offer to mediate the dispute between you and the landlord to reach a settlement. Warnings and Limitations: The CRD process can take several months or longer to complete. Filing a complaint with the CRD is a required step before you can file a lawsuit in court for housing discrimination under state law. This is general information and does not constitute legal advice. For complex situations or if you face retaliation for filing a complaint, you should consult with a qualified California attorney specializing in housing rights.