How do I obtain my medical records and billing statements needed for a personal injury claim in California?
To obtain your medical records and billing statements for a personal injury claim, you must submit a formal written request to each of your healthcare providers. California law grants you the right to access these documents within specific timeframes.
Here is how to get your records and bills:
Step 1: List All Your Providers
Create a complete list of every doctor, hospital, clinic, physical therapist, and pharmacy you visited for treatment related to your injury. Include their names, addresses, and the approximate dates you received care.
Step 2: Write a Formal Request Letter
Draft a separate letter for each provider. Your letter must include your full name, date of birth, and patient ID number if you have it. Clearly state that you are requesting a complete copy of your medical records and all itemized billing statements for a specific date range, pursuant to California Health & Safety Code §123110 and §123111. Be sure to sign and date the letter.
Step 3: Submit Your Request
Send your signed letter to the "Medical Records Department" or "Billing Department" of each provider. For tracking purposes, it is best to send the request via certified mail with a return receipt.
Step 4: Follow Up and Pay Required Fees
By law, a provider must supply copies of your records within 15 days of receiving your written request and payment for reasonable copying costs. These costs are capped at 25 cents per page plus a small clerical fee. Call the provider a few days after they receive your letter to confirm they are processing it and to ask about any fees.
Important details and nuances:
You have the right to inspect your records for free at the provider's office within five business days of their receipt of your request. When requesting bills, be sure to ask for "itemized statements," not just summary bills, as these are necessary to prove your damages.
Warnings and limitations:
This process can be slow, and you may need to follow up multiple times. Providers sometimes send incomplete records, so review everything you receive carefully to ensure it includes all doctor's notes, test results, and imaging reports.
This is general information and does not constitute legal advice. For complex situations, consult with a qualified California attorney.
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Disclaimer:
This information is for general guidance only and should not be considered as legal advice. Please consult with a qualified attorney for specific legal matters.
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Updated: August 13, 2025
Personal Injury
Accident claims, medical malpractice, and compensation rights
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