What steps can I take to challenge illegal fees or interest rates on a payday loan under California law?

You can challenge illegal payday loan fees by demanding a refund from the lender, filing a complaint with the state regulator, and, if necessary, taking legal action. Here are the steps you can take to dispute these charges under California law. Step 1: Gather Your Documents Collect your loan agreement, all receipts or bank statements showing payments, and any written communication between you and the lender. These documents are essential evidence of the terms and fees you were charged. Step 2: Calculate the Legal Fee Limit Under California Financial Code Section 23036, a payday lender’s fee cannot exceed 15% of the face amount of the check, up to a maximum loan amount of $300. This means the maximum fee a lender can legally charge you is $45 for a $300 loan. Any amount charged above this limit is illegal. Step 3: Send a Formal Demand Letter Write a letter to the lender stating that they have violated California law by charging excessive fees. Reference Financial Code Section 23060, which states that any loan made with unlawful charges is void, and the lender is not entitled to collect or receive any principal, fees, or interest. Demand a full refund of all payments made. Send this letter via certified mail to have proof of delivery. Step 4: File a Complaint with the DFPI File a formal complaint against the lender with the California Department of Financial Protection and Innovation (DFPI). The DFPI is the state agency responsible for licensing and regulating payday lenders. You can file a complaint online through their website. This action can trigger a state investigation into the lender’s practices. Step 5: Consider Legal Action If the lender does not refund your money, you can sue them in Small Claims Court for amounts up to $12,500. For larger or more complex cases, you can file a lawsuit in Superior Court, potentially under California’s Unfair Competition Law (Business and Professions Code Section 17200). Important Details and Nuances: If a payday loan is found to be illegal, the entire loan contract is void. This means you may be entitled to a full refund of everything you paid, including the original loan principal. The statute of limitations for bringing a claim under the Unfair Competition Law is four years from when the violation occurred. Warnings and Limitations: Always document your communications in writing. Be aware that unlicensed lenders, particularly those operating online from outside of California, can be more difficult to pursue. Proving your case requires clear documentation of the illegal fees. This is general information and does not constitute legal advice. For complex situations or assistance with filing a lawsuit, you should consult with a qualified California attorney specializing in consumer debt.
Disclaimer: This information is for general guidance only and should not be considered as legal advice. Please consult with a qualified attorney for specific legal matters.
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Updated: August 13, 2025
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